![]() Legitimate senders would not ask for sensitive personal information (i.e. If uncertain, use a trusted source such as the back of a credit card to obtain the company’s legitimate website or phone number. The links could lead to fake websites or install malware on your device. Be careful if you don’t recognize a message sender or see a suspicious link in a message. Stop and think before clicking or calling.Start your new year off right and protect yourself from text message spam. If we determine the text to be a scam or illegal message, we can act to block similar messages and take down malicious content used by the bad guys.Send us the number (or email) that sent the suspicious text.You’ll get a response from us asking for the original sender’s phone number or email address.Forward the suspicious message to short code 7726 (spells ‘SPAM’) – for free.And you can help us, too! When you receive a suspicious text message, follow this step-by-step process or reference our tutorials for iPhone and Android users. We want your help: AT&T security experts listen to our customers and work closely with our industry peers to fight back against scammers. Collaborative Threat Intelligence – We collaborate with other parties to help us maintain defenses and support other organizations’ anti-spam, safe browsing and threat mitigation efforts.Specialized Spam Filters – We use specialized spam filters that adjust in real time to protect you from unwanted messages.Manual & Automated Detection – We use sophisticated, proprietary technology to detect unwanted and abusive messages, including manual review of customer complaints to ensure maximum visibility into threats.Here are three ways we’re keeping you safe. Our 24/7 network defenses are always on guard, working to ensure a simple, secure, and trusted text messaging experience. ![]()
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